Frequently Asked Questions
Do I need to vacate my house?
No, vacating your home is not necessary. Our High Quality Low VOC Finishes and State of the Art Dust Containment System Allow You to Remain in Your Home During the Process
Can I select a new color for my floor?
Absolutely. Visit our Stain Colors Page We will provide you with a selection of stain samples on your actual sanded floor to choose from. You can also choose "natural" and instead of stain a sealer is applied to leave you with the natural color of your wood.
When will I be able to use my floor?
- You will be able to walk on your floor with socks 3 hours after staining or coating.
- Furniture can be returned after 72 hours. It should be placed, not dragged on your new floor.
- Area rugs can be returned 2 weeks after completion.
What should I look for in a refinishing company?
Skilled knowledgeable craftsmen. A clean appearance and trucks. Someone who takes pride in their appearance will take pride in their work. A contractor should welcome questions and communication. This is always a good indication of the quality of service you will receive. A good contractor will include you in the stain and finish selection process and keep you informed during your project.
It is important to know what products are being supplied and the condition and type of equipment used. Insist on Dust Containment System where the equipment is connected to a dustless vacuum and products that are low in VOC to make a safer environment for your family.
Most companies use subcontractors for their refinishing - Why should I always ask if a company uses subcontractors instead of full-time payroll employees?
Using subcontractors obviously creates inconsistancy from one job to the next, communication issues and lack of knowledge about your project. Most subcontractors have a revolving door of staff. You don't know who is showing up to your home, if they are properly insured, trained or have a criminal history - the company you hired might not even know. Most importantly, if a company does not pay their subcontractors, or there is discrepency over the amount owed, that subcontractor has the legal right to come back to you, the home owner, for compensation - Regardless if you paid the initial company or not! Without a doubt, it is best to use a company that only uses in house fully insured full-time employees.
What can happen if inexperienced contractors with poorly maintained equipment and low quality finishes are used? (SEE EXAMPLE BELOW)
Improperly refinished floors with poorly maintained equipment can leave machine marks and rippling in your floor.
Dust emitting machines will leave a dusty messy environment and that airborne dust will settle and remain in your finish.
Low quality finishes can result in peeling and beading and reduce the longevity of your floor. You can be left with a smelly environment for weeks and an unsightly finished product.
G R Flooring's equipment goes through quarterly inspection and preventative maintenance to ensure optimal performance and provide the best possible outcome.